Juan Canales is an experienced professional with a strong background in project and workforce management across various sectors. With early roles as a Support Engineer and Customer Service Representative, Juan developed technical and service-oriented skills, which were further honed at GE Money Bank in multiple positions including TCS Analyst, eWFM Coordinator, and MIS Analyst. Juan's responsibilities involved key metric tracking, workforce management, and reporting analytics. Subsequently, at Accenture, Juan excelled in project management, financial oversight, and client data protection across distributed teams in North America and India. Juan holds a Bachelor of Engineering in Electronic and Communications Engineering from Universidad Autónoma de Nuevo León.
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