Katrina Manning

Katrina Manning is a seasoned professional with extensive experience in customer success and account management, currently serving as a Customer Success Account Manager at Microsoft and as Microsoft Partner Director at Avanade. Previously, Katrina held roles at Empired Ltd as Client Executive, where a focus on improving productivity and operational efficiencies for diverse organizations was paramount. Extensive experience at Microsoft includes positions as Technology Strategist and Technical Account Manager, alongside a tenure at Dell as Service Delivery Manager and Technical Account Manager, specializing in account management and customer service excellence. Earlier career roles include significant positions at NCR Corporation, Westgate Logistics, AWA, and Digital Equipment Corporation, covering logistics, inventory control, and customer relations. Katrina holds a Bachelor of Arts in Psychology and Management from the University of Wollongong.