Mike Smith

Mike Smith is a Microsoft Dynamics 365 Power Platform expert with over 20 years of experience in implementing business solutions. Currently serving as a Group Manager for CRM Business Analysis at Avanade, Mike leads teams in deploying solutions and provides project management and training support. Previously, Mike worked as a Consultant and Manager at The Resource Group, overseeing the full implementation lifecycle of Microsoft Dynamics GP and CRM/365 Customer Engagement. Mike also held roles at Encore Business Solutions, where responsibilities included hiring, project staffing, and process improvement. Mike earned a BS in Accounting from Central Washington University.