Ricardo Santos has extensive experience in IT and systems analysis, beginning as a Computer Technician at Innovate Computadores in 1996 and progressing to various roles, including Instructor at Printcon Informática Ltda and Support Analyst at Labs Dor. Working as a Support Analyst at Bessitur Operadora de Turismo involved network administration across multiple platforms. As a Partner and Specialist Consultant at Innoware Soluções em Tecnologia Ltda, responsibilities included IT consulting and network management. Ricardo also contributed to systems development at Time Brazil Operadora de Turismo and worked on SharePoint and BI projects at PSBi. Currently, as a Cloud Engineer at Avanade, expertise includes Azure architecture and management, IaC development, and container orchestration. Educational qualifications include a degree in Cyber Defense from Universidade Estácio de Sá.
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