Silvia Santoro is currently a Group Manager - ERP Delivery Lead at Avanade, having progressed from Manager in the same department from 2020 to 2024, where they managed projects and services for Microsoft Dynamics 365 ERP Projects. Prior to Avanade, Silvia served as a Customer Base Service Manager at CONCERT Srl from 2018 to 2020 and held roles at Microsoft between 2017 and 2018, including Partner Technology Strategist for Dynamics 365 for Finance and Operations. Silvia has a strong consulting background, having worked as a Senior Consultant and Project Manager at Columbus IT in 2009-2010, among other positions. They earned a Laurea specialistica in Ingegneria gestionale from Politecnico di Milano, completed in 2006.
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