Zhen Yang Chong

Zhen Yang Chong possesses a diverse background with experience in customer service, banking, and software development. Zhen began as a Samsung Experience Consultant at Samsung Malaysia Electronics, achieving 100% of monthly KPIs while training retail sales executives. Following this, Zhen worked as a Personal Banker at United Overseas Bank Limited in Singapore, focusing on wealth management and compliance with MAS guidelines. A role as a Customer Service Officer at Naturally Plus Singapore allowed Zhen to enhance customer experiences further. Most recently, Zhen served as an Associate Software Developer at Avanade. Educational credentials include a Bachelor's degree in Communication with First Class Honours from Universiti Utara Malaysia and a pursuit of a Master's degree in Computing from the National University of Singapore.