Clint K.

Customer Success Operations Manager at Avanan

Clint K. has a diverse work experience spanning various roles and industries. Clint'smost recent position was with Avanan, where they started as a Customer Success Manager in November 2020 and later became a Customer Success Operations Manager in September 2021.

Before Avanan, Clint worked as a Customer Success Manager at Dedrone from January 2020 to September 2020. Prior to that, they held the position of Manager, Technical Operations Center (TOC) Reporter, Triage, and Vision at COFENSE from April 2019 to January 2020.

From 2015 to 2019, Clint worked at PhishMe, Inc. as a Solutions Engineer. In this role, they were a member of various virtual teams, serving roles involving Product Management and L3 Technical Support. Clint also served as a SCRUM Master for the Operations Team and occasionally as a Product Owner for the Development team.

Clint's earlier experiences include User Services Manager at Texas A&M University's Bush School of Government and Public Service from February 2013 to October 2015, and Enterprise Software Engineer at IBM from June 2007 to February 2013.

Clint has also worked at Texas A&M University as a Manager at the West Campus Library Computer Lab from September 2006 to June 2007, and as a Lab Technician/Student Leader from August 2003 to August 2006. Additionally, Clint was a Support Technician at Suddenlink Media (formerly Cox Media/Communications) in May and June 2006.

Overall, Clint K. has a solid background in customer success, technical operations, software engineering, and user services.

Clint K. completed their Bachelor of Business Administration degree in Management Information Systems from the Mays Business School at Texas A&M University. Clint attended the university from 2003 to 2007.

In terms of additional certifications, Clint obtained the following:

- Cybersecurity Awareness Training from ESET North America in November 2020.

- Certified Scrum Master certification from Scrum Alliance in June 2018.

- Clint also completed courses such as Preventing Workplace Harassment and Product Management Bootcamp, but there is no specific information available regarding the institutions or the timeline of completion for these courses.

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