Richard Headon

Richard Headon is the current Director of Customer Experience at Avanquest and previously held various leadership roles, including Manager of Client Services at LULU Software and roles in customer service at Holden America LLC and Brother International Corporation. With a strong dedication to enhancing the customer experience, Richard has developed skills in training, team leadership, and operational management throughout their career. Richard's educational background includes degrees and certifications in microcomputer applications and web design from CEGEP - John Abbott College, as well as training from Dale Carnegie.