John M.

John M. has extensive experience in leadership roles primarily in customer success, sales, and operations across various industries. As the Head of Customer Success at Avantis Education since August 2025, John focuses on ensuring client satisfaction and engagement. Previously at Drift Net Securities, John served as the Director of Sales & Sales Operations, where significant achievements included a 175% increase in Customer Lifetime Value and a 130% boost in team productivity. John's operational expertise was highlighted during tenure as Operations Director & Enterprise Sales Executive at Schulze and Burch Biscuit Co., where key accomplishments included achieving a 100% production quota for the first time in 80 years and implementing process improvements. Past roles also include Head of Sales at Quartix USA, with notable achievements in sales growth and organizational development, and North American Sales Director at Two Swings Media, where John played a vital role in establishing a large-scale digital signage network. Academic credentials include studies at Southern Illinois University, Carbondale, and Florida Institute of Technology.