Ryan Keppler is a Customer Success Manager for eCommerce at Avantor since October 2022, focusing on eCommerce strategy, IT project collaboration, and driving customer adoption. Prior experience includes roles at Deacom as a Product Support Specialist and as Service Support Manager at Dräger, where responsibilities involved enhancing customer service experiences and utilizing various internal tools. Ryan also served as eBusiness Support Supervisor and Analyst at VWR, overseeing eBusiness applications and identifying process improvements, and held client-facing positions at TravelClick and The IDT Group, managing customer accounts and providing data-driven solutions in the hospitality industry. Educational qualifications include a Bachelor of Science from Green Mountain College and a Certificate in Professional Studies in eCommerce and Web Design from Drexel University.
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