John Gilboy serves as the Global Head of Shared Services at ECI, overseeing customer-facing solutions and service management across various operations globally. With extensive experience as a Distinguished Fellow at Avasant, Vice President of Client Technology Solutions at Innova Solutions, and Principal Managing Partner at Shamrock Technology Partners, John excels in IT strategic planning, operational excellence, and financial performance. Previous roles include Chief Information Officer at Global Eagle Entertainment, Senior Vice President at Union Bank, and Chief Information Officer at Ventura Foods, demonstrating a strong track record in technology leadership across multiple industries. John holds an MBA from the Drucker School of Management and a BS in Business Management from the University of Redlands.
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