Beate Hoffmann possesses extensive experience in customer experience and service management, currently serving as the Avaya Customer Experience/Voice of the Customer Lead and ISO 9001 Auditor since July 2007. Throughout a career that spans several reputable companies, Beate has held key roles including Business Transformation Manager at Avaya - Tenovis GmbH, Head of Services Marketing at Tenovis Service GmbH, and various international sales and marketing positions at Bosch Telecom and Blaupunkt. Beate's educational background includes an MBA in International Business from the University of Colorado Denver.
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