Casey Murphy is an accomplished Management & Business Intelligence Manager at Avaya, focusing on leveraging data to enhance decision-making, customer satisfaction, and operational efficiency since May 2021. Additionally, Casey serves as the Host, Producer, and Owner of the podcast "The Other Side of MS," which has been operational since March 2023. Previously, Casey held the role of Services Manager at Black Box Limited, overseeing day-to-day operations and implementation of network solutions, and contributed significantly to key client services at Avaya from 2006 to 2020. Education credentials include a Master of Science in Computer Information Technology from Regis University and a Bachelor of Arts in Journalism & Speech Communications from the University of Northern Colorado.
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