Dave S. is an experienced Senior Customer Service Manager currently at Avaya since December 2018, with a robust background in service delivery and client services across various organizations. Prior positions include Senior Manager Service Delivery at DXC Technology and Senior Manager Client Services at HP UK. Dave S. also held the role of Senior Customer Service Manager at Avaya from 2009 to 2014 and contributed to service delivery management at Nortel Networks. In an expatriate capacity, Dave S. served as Senior Programme Manager for Nortel in Mexico, focusing on a significant fiber optic deployment project. Early career experience includes Project/Technical Manager at Ferranti Thomson Defence Systems, overseeing development and support contracts for the UK Royal Navy. Dave S. earned a BSc Hons in Electrical Engineering from The University of Salford.
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