Jeff Johnson is a Principal Enterprise Cloud Architect currently employed at Avaya, where they focus on system architecture and customer experience. Previously, Jeff held positions at AT&T, Lucent, DXC Technology, and Integral Technologies LLC, contributing to projects such as the migration of large-scale contact centers to cloud environments and the development of AI-driven solutions. They are studying for a Master’s in Telecommunications at the University of Colorado Boulder. Jeff has a strong passion for technology, emphasizing user experience, cost, security, and innovative deployment solutions in their work.