Michael Greene

Michael Greene is an accomplished Senior Service Product Manager at Avaya since December 2009, with a robust background in service management and product development. Previous experience includes serving as Senior Manager for Services Business Process & Tools at Nortel, where process improvements and metrics reporting were emphasized for Enterprise and Carrier markets. Greene's tenure at Nortel also encompassed roles as Services Product Line Manager and Manager of Educational Services Product Management, focusing on product lifecycle management and support services costing models. Earlier career stages at Digital Equipment Corporation involved various positions in software engineering, product management, and marketing. Michael Greene holds a Bachelor of Science degree in Mathematics/Computer Science and Chemistry from St. Andrews Presbyterian College.