Patrick Kern has extensive experience in customer solution architecture and consulting at Avaya, where responsibilities include leading teams of Sales Engineers and Consultants to create customized communication solutions that align with client strategies. Over the years, Patrick has held various titles, including Strategic Services Sales Lead for Professional Services in Germany, Head of Professional Services for the German Enterprise, Program Management Director, and Global Services Customer Satisfaction EMEA Champion. These roles involve enhancing customer satisfaction through innovative practices, overseeing premium client services in the DACH region, and conducting audits for business partners. Additionally, Patrick serves as a freelance photographer and web services specialist at Splendid VISTA | KERN, expressing a passion for photography despite not being formally trained.
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