Ratinder Singh is currently the HR Operations Manager – Analytics, Automation & AI at Avaya, where they leverage automation and data analysis to enhance operational efficiency. Previously, they held various roles including Manager of Data Analysis and Reporting at Tata Consultancy Services, where they managed a team and implemented data automation solutions. Ratinder has also worked as a Senior PMO Analyst and an Assisting Manager in IT Service Management Reporting & Analytics at the British Council, contributing significantly to process improvements and reporting efficiencies. Their educational background includes a Bachelor of Commerce from the University of Delhi and a postgraduate degree in Data Science from Symbiosis Centre for Distance Learning. Ratinder's career reflects a strong focus on utilizing AI and data-driven insights to drive organizational success.
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