Steven Strange is an accomplished Senior Client Service Manager at Avaya, where responsibilities include delivering exceptional service and support for key global customers in the UK and Ireland since December 2009. Previous experience includes serving as a Service Account Manager at Nortel, managing partner and customer expectations, as well as holding roles such as Senior Order Manager, overseeing contracts with the Italian Government and the Torino Winter Olympics 2006 Committee, and Senior Test Engineer, ensuring quality in manufacturing test processes for optical products. Earlier in his career, Steven worked as Operations Controller at Ulster Weavers Apparel, managing production orders across multiple manufacturing facilities. Steven holds a degree in Electrical and Electronic Engineering with a focus on Telecommunications, Operations Management, and Microelectronics from the University of Dundee.
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