Avaya is an American multinational technology company that specializes in business communications, specifically unified communications, contact center, and services.

Information Technology

Avaya

Avaya's headquarters in Durham, NC, United States

This department develops, maintains, and enhances software applications and solutions, ensuring technical support and quality engineering practices.

Software Engineering

This department is responsible for managing client relationships, ensuring customer satisfaction, and driving sales through strategic account oversight.

Account Management

The Leadership Team at Avaya is responsible for setting the strategic vision and operational direction of the company, ensuring alignment across all divisions. This team guides product development, manages financial health, drives human resources initiatives, and oversees customer experience, all while fostering innovation and collaboration to enhance Avaya's position in the business communications market. Through strategic alliances and dedicated leadership, they work to achieve organizational goals and deliver exceptional value to customers.

Leadership Team

The Engineering and Development team at Avaya is responsible for designing, building, and maintaining innovative solutions in business communications. This diverse group of professionals collaborates on software development, quality assurance, and cloud platforms, ensuring high standards of security and performance for unified communications and contact centers. They drive the integration of cutting-edge technologies, such as conversational AI, while implementing agile practices to enhance delivery efficiency and product quality.

Engineering and Development

This department is responsible for planning, executing, and overseeing projects to ensure they are completed on time and within budget.

Project Management

The Sales and Customer Success team at Avaya focuses on driving revenue growth through strategic account management, providing exceptional service delivery, and ensuring customer satisfaction across various segments. This team works collaboratively to develop tailored solutions for clients, enhances relationships with key stakeholders, and drives product adoption, fostering long-term partnerships that support Avaya's business communications objectives.

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Other teams

Account Management

Leadership Team

Engineering and Development

Project Management

Sales and Customer Success