Simone L. has a diverse background in customer service and banking, with experience spanning over two decades. From 1996 to 2004, Simone served as a Bank Executive Teller at Bank of Boston, followed by a role as Bank Operacional Leader at Citi from 2005 to 2014. Simone then worked as an Agente de Atendimento in Airports for LATAM Airlines from 2016 to 2018 before taking on the position of Agente de Atendimento at Sicoob, where employment lasted from June 2021 to October 2022. Academically, Simone holds a Diploma Universitário in Gestão em Recursos Humanos from Estácio, earned between 2014 and 2017.
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