Joakim Westergren is currently a Lead Business Technology Strategist at Avega Group AB, specializing in digital customer relations and solutions that enhance productivity. With extensive experience in CRM and digital transformation, Joakim has implemented over 30 collaborative CRM and web solutions primarily in Sweden, the Nordic countries, and the UK. Previously, Joakim held various leadership roles at CGI, Logica, SYSteam, and the Swedish Defence Materiel Administration, focusing on project management, business development, and systems development. Joakim’s expertise encompasses numerous technologies and methodologies, including Dynamics 365, Microsoft 365, and business process optimization.
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