Igor Totic is an IT Management and Delivery Specialist with expertise in Atlassian, release management, and service delivery. They currently serve as a Technical Delivery Lead and Staff ITSM Engineer at Avenga, overseeing the delivery of technical initiatives in the lottery industry. Previously, Igor worked as a Principal Application Engineer and Service Delivery Manager at Qinshift, where they managed project workflows, vendor relations, and team performance. They possess a Bachelor of Engineering in Information Technology from Univerzitet Metropolitan, enhancing their capabilities in Data Communication, Network Security, and Cloud Infrastructures.
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