Ray Ma has a diverse range of work experience in the field of information technology. Ray started their career at San Jose State University as an IT Specialist, where they worked with a team to provide PC maintenance, hardware diagnostic, and repair services. After that, they joined Harbor Electronics as a Junior System Administrator, where they managed the company's network infrastructure, domain, and thin clients. Ray also implemented security protocols and maintained various company machines and devices. Following their time at Harbor Electronics, Ray worked as an IT User Services Analyst at Genuent, where they provided technological support to Solano County's Department of Information Technology. Their responsibilities included managing Active Directory and Office365, troubleshooting government software and VOIP systems, and setting up remote work and VPN for employees. Currently, they are working at Avenu as a Desktop Engineer, assisting the County of Solano Department of Information Technology with incident and request ticket fulfillment. Ray handles account management tasks such as Active Directory and Exchange. Overall, Ray Ma has gained valuable experience in desktop engineering, IT user services, system administration, and IT support throughout their career.
Ray Ma attended San Jose State University from 2017 to 2021. It is unclear whether they completed a degree at this university. From 2019 to 2021, they pursued an Associate of Science degree in Network and System Administration/Administrator at De Anza College.
April, 2022 - present