Brandon Pham has extensive experience in technical account management, currently serving as Manager of Technical Account Management and Team Lead at AvePoint since June 2015. Brandon excels in maintaining communication with key accounts to ensure product satisfaction and ROI while overseeing ARR growth and retention. Previous roles include Senior Technical Analyst and Technical Analyst, where responsibilities involved supporting SaaS products, collaborating with virtual teams, and ensuring compliance with service level agreements. Prior experience includes internships at ADP as a Systems Management Engineer Intern and Viacom as a Desktop Support Intern, focusing on quality assurance and troubleshooting for various applications and systems. Brandon holds a Bachelor's Degree in Information Technology with a specialization in Network Security from the New Jersey Institute of Technology.
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