Chi-Nam Pham is a Customer Success Engineer at AvePoint, with a previous role as Support Analyst. Prior experience includes serving as an IT Support Specialist Tier II and Tier I at Froehling & Robertson, Inc., managing technology assets, providing diagnostics, and developing training materials. Chi-Nam played a key role in orchestrating a company-wide operating system upgrade and mobile device deployment. Prior to this, roles included IT Consultant at Soccer Post Chesterfield, where social media engagement and promotional strategies were developed, and IT Intern at Jackson & James, focusing on e-commerce development. Chi-Nam also held positions as General Manager at Own Touch Southside and Field Technology Specialist at FedEx Office, overseeing operations and maintaining technology systems. Education includes an associate's degree in Information Technology from John Tyler Community College and training through Cisco Networking Academy.
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