Joe Welch is a seasoned professional with extensive experience in customer success and account management, currently serving as the Manager of Customer Success for the U.S. Public Sector at AvePoint since October 2020. With previous roles including Senior Implementation Specialist and Account Executive at thinQ by Commio, and Technical Recruiter at Piper Companies, Joe has demonstrated expertise in driving business growth and developing customer-focused solutions in the SaaS and telecommunications sectors. Earlier experience as Service and Retention Account Manager for the Carolina Hurricanes and Account Manager for the Frederick Keys Baseball further highlight Joe's strong sales and networking skills. Joe holds a Bachelor of Arts degree in Communication, Advertising from Appalachian State University.
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