Michael Byers has a robust background in technical support and customer service, currently serving as a Technical Support Consultant at AvePoint since December 2022. Prior experience at AvePoint includes roles as a Senior Tier 1 Technical Support Engineer and Team Lead from November 2020 to May 2022. Additional technical support experience was gained at Cloud Managed Services Group, Inc. as a Help Desk Engineer and Service Desk Dispatcher. Michael also held positions in various capacities at Pueo Business Solutions LLC, VCU USC&A Event Services, JK Moving Services, and Crystal Aquatics Inc. Michael earned a Bachelor of Science in Management Information Systems from Virginia Commonwealth University between 2015 and 2019.
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