Jeff Roberge has a diverse and extensive work experience in the technology industry. Jeff is currently the Director of Engineering Operations at AveriStar, a position they have held since 2021. Prior to this role, Jeff worked at Crestron Electronics as the Director of the Flex Support Group from 2019 to 2020.
Jeff's longest tenure was at Cisco, where they worked from 2003 to 2019. During their time at Cisco, they held various roles of increasing responsibility. Jeff started as a Technical Support Engineer and eventually became a Manager II, overseeing a global team of engineers supporting VoIP and Collaboration technologies. Jeff also served as a Regional Manager, responsible for managing technical support operations in a specific region. Jeff collaborated with cross-functional teams and played a key role in delivering world-class support throughout the software development lifecycle.
Before joining Cisco, Jeff worked at EADS Telecom, N.A. (formerly Intecom, Inc.) from 1995 to 2003. Jeff started as a Field Support Engineer and then progressed to become a System Support Engineer. In their last role at the company, they served as a Senior System Support Engineer. Jeff supervised and mentored a team of engineers, providing technical leadership and assistance to customers in various sectors.
Overall, Jeff Roberge has had a successful career in the technology industry, with a focus on technical support, management, and operations.
Jeff Roberge holds a Bachelor of Science degree in Electrical Engineering Technologies from SUNY Polytechnic Institute. The specific duration of their education is not provided.
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