Anthony Bongat

Information Technology Operations Manager at Avert Network Services

Anthony Bongat has a diverse work experience in the field of information technology. Anthony is currently working as an Information Technology Operations Manager at Avert Network Services - Managed IT Services since June 2022. Prior to this role, they served as a Service Desk Analyst at the same company from November 2021 to June 2022.

Before joining Avert Network Services, Anthony worked as a Technical Support Specialist - Tier 2 at ActivePipe from December 2020 to October 2021.

From October 2017 to March 2020, Anthony served as a Service Desk Supervisor at Veyance Technologies, Inc (Continental ContiTech). Prior to this role, they worked as a Service Desk Analyst at the same company from September 2012 to October 2017.

Anthony also has experience working at Panasonic as a Business Process Analyst from June 2011 to May 2012. During their time at Panasonic, they performed requirements gathering, analysis, project management, and UAT for Change requests and system enhancements.

Anthony began their career at Siemens IT Solutions & Services (now known as Atos) as a Service Desk Associate from February 2007 to March 2009, providing technical support to employees from Siemens Operated Companies (SOCS).

Anthony's earliest work experience was as a Technical Support Representative at ClientLogic from November 2005 to February 2007, where they provided technical support to clients.

Overall, Anthony Bongat has developed a strong skill set in information technology operations, service desk management, technical support, and business process analysis throughout their career.

From 2001 to 2005, Anthony Bongat pursued a Bachelor of Science (B.S.) degree in Computer Engineering at AMA University.

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Timeline

  • Information Technology Operations Manager

    June 1, 2022 - present

  • Service Desk Manager

    November, 2021