Anna Ivanova

Anna Ivanova is a skilled Global Solution Architect with extensive experience in technical support management, currently serving at AVEVA since April 2021. In previous roles at OSIsoft Russia, spanning over a decade, Anna managed international teams, coached support engineers, and developed training programs to enhance service quality. With a strong educational background in automation, holding both bachelor's and master's degrees from Gubkin Russian State University of Oil and Gas, Anna successfully implemented process improvements, established operational metrics, and strategized long-term departmental goals in support roles across various levels.