John T. is a Principal Customer Success Manager with over 14 years of experience in the Energy and Digital Industries. Currently, they are the Founder and Director of the Customer Consulting Network, where they empower businesses to enhance their Customer Success functions. Previously, John held various roles at Fortune 100 companies, including AVEVA, GE Power, and Rolls-Royce, contributing to significant efficiency and revenue improvements through innovative strategies and cross-functional collaboration. John has also pursued extensive education, including an MBA from ThePowerMBA and an Executive Certificate from MIT, emphasizing continuous self-improvement and leadership in Customer Success.
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