William Liao

William Liao is a seasoned professional with extensive experience in technical support and services across the Americas and LATAM regions. Currently serving as a Senior Manager at AVEVA since October 2020, Liao leads a team of service coordinators responsible for customer training and implementation services. Previously, Liao held the position of Manager of Technical Support at AVEVA for LATAM, collaborating closely with regional sales teams to address customer needs. Prior experience includes significant roles at OSIsoft, where Liao built and managed teams to provide technical support and service in LATAM, and developed staffing plans to meet regional demands. Liao's career began with an internship in customer service and support, complemented by a Bachelor's degree in Industrial Engineering from USP and studies at the University of Groningen and National Taiwan Normal University.