Miguel C. currently serves as the HR Ops & Employee Experience Manager at Avianca since December 2022, where responsibilities include coordinating daily operations of the HR Shared Services Center and tracking KPIs and SLAs. Prior to this role, Miguel worked as an Offboarding Consultant at Velocity Global, LLC, from April 2022 to December 2022, providing expert guidance on complex offboarding situations and managing the termination process with empathy and professionalism. Miguel's earlier experience includes positions as a Payroll and Benefits Specialist and Payroll Analyst at Holcim ABS from August 2019 to April 2022, and as a Cabin Crew member at Avianca from May 2015 to August 2019. Miguel is pursuing a Master's in Project Management at Universidad EAFIT, expected to complete in December 2024, and holds a degree from Universidad de Medellín obtained in 2017.
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