Aviaserve, formerly GlobeGround Malta, is Malta’s only truly independent Ground Handling Agent: one of two entities that are fully licensed to conduct passenger, ramp and cargo handling services at Malta International Airport.

In an industry that too often adopts a one-sized formula, we pride ourselves in offering a highly customized level of service, which is entirely tailored around our individual customers’ requirements.

Aviaserve is driven by an uncompromising commitment to safety, reliability, on-time performance and customer service. We deploy the very highest industry standards in the course of our operation and view this as a means of differentiating ourselves from competition. This strategy has underpinned the significant growth in Aviaserve’s local market share.

Aviation & Aerospace

Aviaserve Ltd

Aviaserve Ltd's headquarters in Luqa, Malta

Kenneth De Martino

Shantel Attard

Guido Pipino

Stephanie Tanti

The Cargo and Load Operations team at Aviaserve Ltd handles the management and coordination of cargo and load processes at Malta International Airport. This includes ensuring the safe and efficient loading and unloading of cargo, optimizing load distribution for flight safety and performance, and maintaining high standards of accuracy and reliability. The team works collaboratively to meet customized service requirements and uphold the company’s commitment to safety and on-time performance.

Cargo and Load Operations

The Customer and Passenger Services team at Aviaserve Ltd is dedicated to ensuring a seamless and pleasant experience for travelers at Malta International Airport. This team, comprising Check-In Agents, Passenger Service Agents, and Customer Service Agents, handles tasks such as check-in procedures, baggage assistance, and addressing passenger inquiries and concerns. Their focus is on delivering personalized and efficient service, contributing to Aviaserve's reputation for safety, reliability, and customer satisfaction.

Customer and Passenger Services

The Management Team at Aviaserve Ltd is responsible for overseeing all ground handling operations at Malta International Airport. This team ensures that services such as passenger handling, ramp operations, and cargo handling are executed safely, reliably, and on time. They collaborate closely to implement the highest industry standards, continually enhancing service quality and customizing solutions to meet individual customer needs.

Management Team

The Leadership Team at Aviaserve Ltd, comprising the CEO, Chief Financial Officer, and Designate Chief Executive Officer, is responsible for setting the strategic direction, ensuring financial health, and steering the company toward achieving its goals. This team focuses on maintaining high industry standards, enhancing customer satisfaction, and driving the company's growth and market share in the highly competitive ground handling services industry.

Aviaserve Ltd

Org chart

Teams

Cargo and Load Operations

Customer and Passenger Services

Management Team

Leadership Team

Offices

Aviaserve Ltd

Org chart

Teams

Cargo and Load Operations

Customer and Passenger Services

Management Team

Leadership Team

Offices

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