Kai Wilds is a dedicated professional with a Bachelor of Science degree in Molecular Biology from UNC Pembroke, graduated in 2017. Experience includes a role as a Vector Research Associate at Cabarrus Health Alliance and as an English Second Language Teacher at Jukgok Elementary School. Currently, Kai serves as a Customer Care Advocate at AvidXchange, Inc., where responsibilities include enhancing content quality and implementing proactive communication strategies to improve customer satisfaction. Additionally, as a Portfolio Manager, effective account management, negotiation of payment plans, and assessment of customer financial situations are key duties, leading to successful account recoveries.
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