Andy Cassiers is a Customer Support Manager at AVIOBOOK, where they are currently expanding an international 24/7 support team and optimizing processes. Previously, Andy held various roles at Cronos Group and Smartsys NV, including Service Desk Manager and ICT Manager, where they managed IT environments and teams. They also gained experience as a QlikView Developer and in customer relations, applying a strong background in technology to enhance workflow efficiency. Andy earned a Bachelor's degree in Information Technologies from Karel de Grote-Hogeschool.
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