Farn Matthis is an accomplished Operations and Client Success leader with a focus on strategic growth and retention. Currently at Outsourcery™, they lead client retention strategies and oversee processes to enhance client satisfaction and reduce churn. With a background in content strategy and executive support, Farn has demonstrated expertise in account management and operational efficiency across various roles. They are pursuing a Bachelor's degree in Economics and Business Studies at Middlesex University.
Location
Cape Town, South Africa
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