Amy W. is an experienced product and user experience manager with a career spanning over 18 years. Since April 2015, Amy has held various roles at Avista, including Product Manager, User Experience Program Manager, and Customer Experience Program Manager, focusing on customer-facing solutions such as websites and mobile applications. Prior to Avista, Amy served as Lead Consultant and User Experience Designer at Sierra Systems / Sierra-Cedar, where responsibilities included conducting user research and defining user requirements. Earlier roles included UX Design Manager at PortoLynx.com and Freelance Web Designer, along with experience as UX Designer & GIS Internet Geographer at Latitude Geographics Group Ltd. Amy holds a BA (Honours) in Geography (GIS) & Multimedia (HCI) and a GIS Specialist Certificate from McMaster University.
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