David Mkrtumyan is an experienced professional in product management and customer experience, currently serving as the Head of Customer Experience at OZON.ru since October 2024 and a Senior Product Manager at Avito since April 2022. As the CEO and Founder of MAD since March 2018, David has demonstrated entrepreneurial leadership. Prior roles include Product Manager at Yandex.Market and Product Owner at Vengo Consult, along with experience as a Senior Lecturer at the Russian Presidential Academy of National Economy and Public Administration, where David taught courses on corporate governance, financial management, and international finance. Education credentials include a degree in Russian Civil Law from the Russian Presidential Academy and a Bachelor's in Business Administration from the International University in Geneva. David's early career involved positions at VTB and Barclays, focusing on client relations, document analysis, and sales in banking and medical equipment sectors.
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