Gareth Ogle is the ServiceNow Technical Lead at Aviva, where they currently oversee the development and implementation of IT Service Management solutions. They previously held various roles at Aviva, including Platform Manager for ServiceNow and IT Service Management Toolset Manager, working extensively in all main ITIL disciplines. Gareth has a background in problem-solving and designing solutions for customers, along with managing relationships with the toolset vendor. They are pursuing a Master of Science in Environmental Science from the University of East Anglia, having previously earned a Bachelor of Science in Environmental Biology from Anglia Polytechnic University.
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