Nardine M. has extensive experience in knowledge management and IT support, currently serving as a Knowledge Manager at Aviva since July 2025. Previously, Nardine held various roles at Direct Line Group from May 2016 to July 2025, including Knowledge Manager and Service Desk Operations Analyst. Nardine's career began at Sainsbury's in customer service, progressing through positions at companies such as QVC, Legal & General, and SONY COMPUTER ENTERTAINMENT, demonstrating a strong ability to manage technical relationships and enhance service desk operations. Nardine holds a BA Hons from London College of Printing and further qualifications in Art and Design from London College of Fashion.
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