Matthew Bercot

Matthew Bercot has over a decade of experience in customer service and sales within the AV industry, currently serving as the Member Services Representative for Global Industry Engagement at AVIXA since January 2011. In this role, Matthew Bercot engages with customers through email and phone, addressing inquiries, resolving complaints, and supporting sales efforts. Previous roles at AVIXA include Sales Account Manager for the Western Region and Canada, as well as Account Manager for the Mid-Atlantic and Northeast, where responsibilities encompassed selling various memberships and training services. Prior experience includes customer service positions at Webco General Partnership and Performance, Inc. Matthew Bercot holds a high school diploma from Troy High School.