Gabriel Torres is a skilled IT professional with significant experience in production support and analysis. At AVLA, from February 2023 to March 2025, Gabriel served as a Mid-Level IT Production Support Analyst, focusing on corporate support across Latin America, engaging with systems for issuing policies, invoices, and claims while utilizing monitoring tools such as DataDog and AWS CloudWatch. Prior experience includes roles at Redeservice, where Gabriel worked as an IT Production Support Analyst and Intern, providing customer and supplier support, conducting VoIP and Nagios analysis, and handling desktop and server assembly. Gabriel holds a Master of Business Administration in Computer Software Engineering from MBA USP/Esalq, expected to complete in 2026, and a Bachelor's degree in Systems Analysis and Development from UNINOVE, attained in 2023.
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