Robert Michael is an accomplished Salesforce Program Manager and CRM Development Executive at Avnet since December 2019, with extensive experience in Salesforce administration, report creation, and data maintenance. Previously, Robert served as a CRM Administrator at Premier Farnell from January 2012 to December 2019, where responsibilities included managing customer information accuracy and collaborating with stakeholders on project requirements. Additionally, Robert contributed as an ERP Test and Training Analyst, successfully overseeing the rollout of various projects, including PCI compliance and new website implementations, and began the career as a Customer Service Representative focusing on sales targets and customer queries. Robert holds a BSc (Hons) in Business Economics from the University of Bradford, completed in 2011.
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