Flávio Rezende

Flávio Rezende has built a diverse career in customer service and project management, beginning as a Telemarketing Operator at Contax and progressing to more analytical roles, including a Senior Process and Project Analyst at Avolta since 2022. Flávio has focused on data analysis and modeling to support managerial decisions, leveraging their educational background which includes a Master of Business Administration in Business Intelligence and ongoing studies in Project Management and Agile Methodologies. Their previous experience encompasses quality monitoring and business analysis across notable companies like Dufry Group and Grupo Fleury. Flávio's dedication to enhancing operational efficiency is evident through their extensive training and involvement in process improvement initiatives.