Laura Mateos is a skilled operations manager currently serving as a Service Delivery Manager at Avolta, where they manage relationships with external service providers and coordinate cross-functional teams to enhance service delivery. Previously, they held various roles including Service Manager at Rural Servicios Informáticos S.L. and Incident Manager at Santander Global T&O, where they focused on operational efficiency and critical incident management. Alongside their professional experience, Laura is pursuing a degree in business administration at Universidad Rey Juan Carlos and has completed several specialized programs in project management and network administration. Laura’s background in teaching, sales, and administration further complements their dedication to customer-centric service and continuous improvement.
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