Luis Viola is a Global IT Infrastructure Workplace Technical Service Manager with over fifteen years of experience in the IT field. Currently employed at Avolta, they also work as a Country IT Infrastructure Analyst for World Duty Free, where they manage multiple IT services and assist with system migrations. Previously, Luis held roles at DHL Global Mail and Medical Services Ltd, focusing on service desk operations and infrastructure health. Luis earned a BA in Informatica de Gestao from Universidade Lusófona in Lisbon, Portugal.
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