Gemma Stanhope

Gemma Stanhope holds an MBA and currently serves as the Director of PHCo Solutions' contact centre while actively seeking new career opportunities. Previously, Gemma has been the Head of Representative Experience at Avon and has held various managerial roles across multiple organizations, including Deputy Head of Commercial Services at the University of Northampton and Events Manager at De Montfort University. With a proven track record in leading complex contact centre models and implementing transformative strategies, Gemma is known for fostering a team-oriented culture and delivering exceptional customer service. Notable competencies include strategic leadership, clear communication, and creative problem solving.