Laura Dunkley is an experienced eCRM Digital Content Lead with a strong background in omnichannel creative strategies across the beauty, fashion, home, and travel sectors. Currently, they lead eCRM content shaping customer journeys across 14 global markets, emphasizing data-driven and engaging storytelling. Laura's previous roles include Senior Copywriter at Avon and Copywriter/Marketing & Events Manager at Norfolk House Consultants, where they developed compelling content for various campaigns and managed teams. They hold a BA Hons (First Class) in English Studies from Sheffield Hallam University and have a diverse portfolio that includes tutoring, freelance writing, and teaching.
This person is not in the org chart
This person is not in any teams
This person is not in any offices